KEY REMINDERS FOR THIS WEEKEND’S LAUNCH!
Hello,
We're almost there! A new and improved Purepell Platform will be loading this weekend. As a reminder, the platform will be down from August 8th through August 9th as we update the system.
IMPORTANT REMINDERS:
Downtime: There will be a site outage from August 8th through 9th where you will not be able to access the platform.
The htcadosing.com site will be retired and a new web address will be provided when we’re live.
(Note: Be sure to save the new address as a shortcut/favorite for your convenience!)
Your existing data, like patients and past procedures, will still be accessible on the new site.
Your login will stay the same.
The Purepell Operations team will continue to provide support as you transition to the new site.
HOW TO PREPARE:
Watch the Webinar Recording.
Read through the Navigation Guide.
Check your email on August 10th for the new web address (and save it!).
GETTING HELP:
We are here to support you! Access our Help Center to submit support requests and report any issues. You’ll also find helpful articles for getting started.
Launch is just around the corner!
Thank you,
The Purepell Team
PREPARE FOR THE NEW PUREPELL PLATFORM – COMING AUGUST 10th
Hello,
We're getting closer to launching the new Purepell Platform on August 10th.
GET EXCITED FOR:
All new Compliance Center for improved efficiency and peace of mind
Improved visibility of inbound orders for tracking pellets and other products
Homepage allows for quicker patient dosing and navigation
More freedom in dosing and treating patients (less support tickets!)
Watch a full walkthrough video here:
THINGS TO KNOW:
Downtime: There will be a site outage from August 8th through 9th where you will not be able to access the platform.
Get Help: Contact [email protected] if you have any questions.
HOW TO PREPARE:
📖Familiarize yourself with our new navigation by viewing the Navigation Guide
📅 Attend an introduction webinar!
📋Plan ahead for the planned downtime by calculating dosages ahead of the August 8th/9th weekend.
Please continue to monitor these emails as we near the site launch! If you have any questions, please contact [email protected].
Thank you,
The Purepell Team
A NEW PUREPELL PLATFORM IS COMING SOON!
Hello,
We appreciate working with you and your team. In order to make your Purepell experience better, the Purepell Platform has been completely redone!
We heard your feedback and made improvements to almost every single module in the system. Our hope is to make things easier to navigate and more intuitive as you grow your BHRT practice and help your patients.
The new updates will be launching on Monday, August 10th!
THINGS TO KNOW:
Exciting new features are coming! Such as:
All new Compliance Center for improved efficiency and peace of mind
Improved visibility of inbound orders for tracking pellets and other products
Homepage allows for quicker patient dosing and navigation
More freedom in dosing and treating patients (less support tickets!)
The htcadosing.com site will be retired and a new web address will be provided prior to launch.
Your existing data, like patients and past procedures, will still be accessible on the new site.
Your login will stay the same.
The Purepell Operations team will continue to provide support as you transition to the new site.
HOW TO PREPARE:
Watch the preview video below to get a glimpse of some of the changes.
📅Attend an introduction webinar!
👀Pay attention to future emails from this address with additional guidance and information.
The Purepell team is committed to your successful transition to our new site. Please email [email protected] with any questions.
We will share much more information in the coming weeks.
Thank you,
The Purepell Team
© 2026 by Purepell. All rights reserved. *These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
© 2026 by Purepell. All rights reserved. *These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
“The Purepell Method gave me what I needed to get my life back on track.”
Lisa, 55, BHRT Patient
Reimagine the Provider Experience
“The Purepell Method gave me what I needed to get my life back on track.”
Lisa, 55, BHRT Patient
“The Purepell Method gave me what I needed to get my life back on track.”
Lisa, 55, BHRT Patient